WP
Wesley P

1 reviews | Active since Jun 2011

29 Jul 2015, 15:29

WOW,WOW,WOW,WHAT A SERVICE

Good Day<br> <br> i recent met an accident with my vehicle. i called the Discovery call centre in the morning to submit a claim. the call was answered by the fourth ring. my details were taken by the consultant. i received a reference number by sms seconds after the call. the tow truck was at my place 15 minutes after the call. whilst busy with the tow truck driver i received a call from Avis confirming the booking of the courtesy car. <br> <br> all the above actioned within 30 minutes of submitting a claim. i thought i was dreaming and could not beleive that this was service provided by an insurance company.<br> <br> I fetched my car yesterday and it looks like a brand new car that was driven out of a show room<br> <br> all i can say to Discovery is WOW,WOW,WOW,WOW,WOW,WOW and WOW.<br> <br> Keep it up Discovery, you will definatley become the leading insurance company in SA<br> <br> Please work on the access, accidents is something that we do not plan for and sometimes run into a problem trying to cough up funds for the access charged

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Replies (1)
Discovery Insure
Discovery Insure's reply29 Jul 2015, 16:36
Official
Hello wezley,

Your comments are very pleasing to us, thank you for making our day and provide us with such great feedback.

Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

Regards
Thabani