Worst Service/Insurance Ever

Late last year I lodged a claim with Discover Insure and after two months of \Investigation\" they rejected my claim, which i don\"t understand why but this something I will sort out with them in court.I was told on the phone that my claim is rejected and I will receive rejection letter last week Monday and up until today I am still waiting and when I ever I email the relevant people they don't reply to my emails any more, I even tried called the claims department more than ones just so I get the letter.<br> <br> To add to all this, Discovery promised that they will organize for the tracker to be removed from the car but I still get emails telling me I should organize for the tracker to be removed or I will have to pay a penalty fee and when i email the person that promised this she doesn't reply , doesn't make sense because I don't even know where the car is towed to.<br> <br> On the claim I had before this my car came back scratched and I emailed the claims consultant telling her of the issue but guess what she also did not reply. <br> <br> The only efficient department is the sales department because they will call and email you non-stop."