Worst service I have ever received

Without a doubt, this has been the most disappointing service I've ever encountered from an insurance company. For the past four months, I've been patiently waiting for a claim with absolutely no communication. Nonkululeko, the individual designated to handle my claim, has proven to be extremely rude and condescending. It seems she is either never in the office or on lunch. Despite leaving numerous messages with other advisors, I have yet to receive an email updating me on the process. It's evident that my concerns are being ignored, and as of now, I still have a work vehicle with doors that won't open. Wouldn't recommend this insurance company to my worst enemy!