1 reviews | Active since Mar 2015
Worst service i have ever Experienced ,
as a existent discovery client for over 8years i have signed up for discovery insure after many calls attempts from their sales department.(Sep2014)<br> amongst many of the issues i am annoyed with discovery there are the more critical points.<br> -when signing up with discovery insure i was told even thou i my monthly premium will be R750 discovery will deduct R200 as a saving.reason for this is that because i have discovery medical aid this saving will apply.(this was told that it was not a concession)& i will save even more by being a cautious driver & using their partners for Fuel etc.<br> -DQ track,i have so far made 3 unsuccessful appointments<br> Appointment 1 -(sep)called DQ to schedule an appointment,d dday no one called me to confirm or pitched up,when i looked online i had seen the appointment was at an incorrect address.<br> i called to schedule a 2nd appointment & complained ,but i was unheard<br> -Appointment 2 -(24Feb2015) -Friendly technician calls me as he is lost , after some time we figure out the technician is in cape town & i am in Johannesburg,after a good laugh i called DQ to reschedule.<br> Appointment 3 -(10March2015) -appointment confirmed but tracer was not fitted as it was faulty.
As discussed I will ensure that we address all of your concerns and get your policy in order.
Thank you for allowing me the opportunity to do so.
Kind Regards
Kesh Bassdhev
As discussed I will ensure that we address all of your concerns and get your policy in order.
Thank you for allowing me the opportunity to do so.
Kind Regards
Kesh Bassdhev
