Worst service from Discovery insure

My car is insured with Discovery, it got into an accident and we were give a hired vehicle. They have taken a long time to finish the repairs to a point that yhe 30day car hire has lapsed.

We have been left stranded with no car despite numerous attempts to communicate our frustration. Between the four cars we have all insured with Discovery we pay a high premium for absolutely no reason

We even copied our financial adviser who also have tried without success to resolve this matter.