Worst Service from Discovery insure

Sadly Discovery Insure brings all the other areas of Discovery down, dealing with a issue or claim is extremely difficult once you have an issue. The person assigned to your claim never returns calls or is available and the line manager is not any better. Very happy to call you when the decline your claim, but never offers to help or assist in getting the problem solved. They never sent and assessor out to confirm what the contractor identified as the problem, just took it as gospel. Please note that previous claim was rejected because of wear tear, so you need to upgrade your policy, second one reject due to DAMP, there is always so issue, please review your fine print. I feel insurance companies are her to take you for ride as you take insurance for the purposes of being covered for these unusual circumstances. There agents can give you **** service and there is no repercussions as the manager is just as bad.