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sharon G
1 reviews | Active since Jul 2014
12 Aug 2015, 13:45
WORST SERVICE FROM AN INSURANCE COMPANY EVER!!!!
i am totally disgusted in the manner in which my third party claim has been handled. apparently there are only THREE people working in that department? that in my mind is totally ridiculous! unacceptable. i have now been to the same discovery assesor twice in 3 weeks as apparently the 1st time i went doesnt count??? the manager of the department also very nicely told me that i am NOT a priority and basically they will get to me when they get to me? i would definitely NEVER recommend this insurance company to anyone. is it MY fault that their client slammed into the back of my car? i dont think so.
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Discovery Insure's replyOfficial
12 Aug 2015, 14:13Hello shazybear,
I acknowledge your comments, which are of serious concern to us. Thank you for them to our attention.
I have contact you on the mobile number provided on the comment, but there was no answer. I will keep trying, so I can get the claim number, but in the meantime I will ask the legal management team to look into the issues raised for assistance.
Regards,
Sekgobola
Discovery Insure
I acknowledge your comments, which are of serious concern to us. Thank you for them to our attention.
I have contact you on the mobile number provided on the comment, but there was no answer. I will keep trying, so I can get the claim number, but in the meantime I will ask the legal management team to look into the issues raised for assistance.
Regards,
Sekgobola
Discovery Insure
Discovery Insure's reply12 Aug 2015, 14:13
Official
Hello shazybear,
I acknowledge your comments, which are of serious concern to us. Thank you for them to our attention.
I have contact you on the mobile number provided on the comment, but there was no answer. I will keep trying, so I can get the claim number, but in the meantime I will ask the legal management team to look into the issues raised for assistance.
Regards,
Sekgobola
Discovery Insure
I acknowledge your comments, which are of serious concern to us. Thank you for them to our attention.
I have contact you on the mobile number provided on the comment, but there was no answer. I will keep trying, so I can get the claim number, but in the meantime I will ask the legal management team to look into the issues raised for assistance.
Regards,
Sekgobola
Discovery Insure