DL
Daneel L
1 reviews | Active since Sept 2019
27 Nov 2023, 16:30
WORST SERVICE EVER!!!!
Discovery Insure is the worst I have ever dealt with that is if you get a hold of anybody. After submitting a claim and then organizing my own specialist to asses I have sent them the assessment with photos etc and still no reply even after I have ask over and over again on e-mail. Will definitely not recommend them to anyone!!!!
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Replies (2)
Discovery Insure's replyOfficial
27 Nov 2023, 16:48Good day Daneel
Thank you for sharing your concerns. Our sincere apologies for any inconvenience that may have been caused. We have since escalated the matter to the relevant management team for a solution with haste.
A member of our team will further contact you.
Regards
Discovery Insure
Thank you for sharing your concerns. Our sincere apologies for any inconvenience that may have been caused. We have since escalated the matter to the relevant management team for a solution with haste.
A member of our team will further contact you.
Regards
Discovery Insure
Discovery Insure's reply27 Nov 2023, 16:48
Official
Good day Daneel
Thank you for sharing your concerns. Our sincere apologies for any inconvenience that may have been caused. We have since escalated the matter to the relevant management team for a solution with haste.
A member of our team will further contact you.
Regards
Discovery Insure
Thank you for sharing your concerns. Our sincere apologies for any inconvenience that may have been caused. We have since escalated the matter to the relevant management team for a solution with haste.
A member of our team will further contact you.
Regards
Discovery Insure
DL
Daneel L's updateReviewer Update
04 Dec 2023, 14:24And the shocking service continues after I received a call from Discovery Insure saying that the service I received is totally unacceptable and that it would get sorted out. This was a couple of days ago and since then nobody has phoned me back to give me an update nor is anyone picking up the phone when I am trying to phone back the person who supposedly would sort everything out. Just shocking!!
DL
Daneel L's update04 Dec 2023, 14:24
Reviewer Update
And the shocking service continues after I received a call from Discovery Insure saying that the service I received is totally unacceptable and that it would get sorted out. This was a couple of days ago and since then nobody has phoned me back to give me an update nor is anyone picking up the phone when I am trying to phone back the person who supposedly would sort everything out. Just shocking!!