DJvR
Daantjie Jansen van Rensburg
1 reviews | Active since May 2011
06 Oct 2025, 14:01
Worst service ever!!
I started the process of a dual insurance refund on the 4th of September and to this day has it not been finalized. I sent through all the relevant documents, spoke to numerous call center agents and I still do not have an resolution. I have been with Discovery Insure for very long and this must be the worst service I have ever received from them.
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Discovery Insure's replyOfficial
06 Oct 2025, 15:11Hi Daantjie
We’re truly sorry to hear about the delay and frustration you’ve experienced with your dual insurance refund.
We’ve escalated your case for urgent attention, and our team will provide you with an update as soon as possible. We appreciate your patience in this regard.
Regards
Discovery Insure
We’re truly sorry to hear about the delay and frustration you’ve experienced with your dual insurance refund.
We’ve escalated your case for urgent attention, and our team will provide you with an update as soon as possible. We appreciate your patience in this regard.
Regards
Discovery Insure
Discovery Insure's reply06 Oct 2025, 15:11
Official
Hi Daantjie
We’re truly sorry to hear about the delay and frustration you’ve experienced with your dual insurance refund.
We’ve escalated your case for urgent attention, and our team will provide you with an update as soon as possible. We appreciate your patience in this regard.
Regards
Discovery Insure
We’re truly sorry to hear about the delay and frustration you’ve experienced with your dual insurance refund.
We’ve escalated your case for urgent attention, and our team will provide you with an update as soon as possible. We appreciate your patience in this regard.
Regards
Discovery Insure