Worst Service ever, absolutely disgusted

<p>After my wife was in a very traumatic accident we lodged a claim according to the standard procedures.</p> <p> </p> <p>The assesment of the vehicle should have been completed within 3 days. After receiving no response we phoned again to follow up. The assesment was rescheduled and booked "on the system", only to phone again three days later to find out nothin has been done. This matter has been escalated to management level for another 3 days - NO RESPONSE!</p> <p> </p> <p>My wife has to miss her first day at her new job on monday because she doesn's have transport. </p> <p>I was warned about Discovery's bad service but didn't listen (what a shame). </p> <p> </p> <p>Definitely cancelling my medical aid and insurance</p> <p> </p>