HN
Harry N

1 reviews | Active since Mar 2014

19 May 2016, 10:28

Worst Service Ever!

<p>I have made contact with Discovery Insure trying to find out about their products, and different options for my purpose, for Car - House - Content insurance.<br />I spoke to *** from Discovery Insure - He forcefully push me to accept a insurance contract...</p> <p>Without taking the correct information, without explaining porperly different option, stating that he has no time to help and to do what I need in order to accept a contract.</p> <p> </p> <p>I therefore contacted Discovery Head Office several times so that I can speak to someone in managemnt, of which Discovery still failed to help.<br /><br />I have left emails and messages via people I spoke asking for someone in Management to contact me so we can resove these issues I have with Discovery Insure.</p> <p> </p> <p>I request someone in top management to contact me urgently</p> <p> </p> <p>Harry Nel</p> <p>***</p> <p>***</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply19 May 2016, 11:48
Official

Thank you very much for taking the time to comment on your service experience with Trevashin, which we must note was not at the aimed standard.

We confirm your discussions with Thabani from the Discovery Insure Executive Office and later with the sales manager.

Please accept our sincere apologies the frustrations experienced.

Regards,

Sekgobola

Discovery Insure