Worst service ever

I have been trying to get information for tax purposes from Discovery Insure since the 1 st July 2019. it is now the 7th August I am still waiting. 1/7/19 I spoke to Anna, 10/7/10 I spoke to Anna again and also on 12/7/19. On the same day, 12/7/19 I also spoke to Kulungi. On the 15/7/19 I spoke to Nomunduo. Then on the 22/7/19 I spoke to Jane Pani and on the 23/7/19 I spoke to Thabiso, Jane's supervisor. Then I received an email, but half of the information was wrong. I rep**** to the email I received from Jane on 24/7/19 but never got a reply back. On 26/7/19 I spoke to Zanile and was promised to get a call back. Needless to say, I never got the call back. On 5//8/19 I spoke to Bongani, on 6/8/19 to Nomfundo and today 7/8/19 to Pshidi where the call was cut off. I am struggling to get this information now for almost 6 weeks without any luck. This is the worst service I have ever experienced.