NW
N'cita Willey

1 reviews | Active since Aug 2016

22 Dec 2017, 09:20

WORST SERVICE EVER!!

Discovery Insure uses Tirisano Cellular as the company to fix cellphones. Yesterday I received my phone back literally for the 3rd time, and it still has the SAME problems! So literally nothing has been fixed! I spoke to them over the phone and email insisting that they should make 100% sure that my phone is right this time and they promised me it was. So yesterday I received my phone, with the touch screen still not working and my camera broken.

This definitely reflects bad on Discovery Insure as well, for using such a bad company.

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Replies (1)
Discovery Insure
Discovery Insure's reply22 Dec 2017, 10:24
Official

Thank you for taking my call.

As discussed I have escalated your concerns with the claims management team, I will update you once feedback has been received.

Once again I would like to apologise for the inconvenience experienced.

Regards

Sakhe

Discovery Insure