Worst service !

<p>On 19th January 2017 I submitted a claim for a damaged windscreen and received instant confirmation that the claim was approved. 5 days later I'm still waiting for someone to call me to advise the way forward. I have called the insure claims desk numerous times only to be told someone will call me back? Claim number:<br /> ********** . I have emailed the Claims administrator numerous times but no one replies?</p> <p>Leigh Van Rooyen </p>