1 reviews | Active since Jan 2022
Worst insurance ever...DONT GO WITH DISCOVERY
I am extremely disappointed in the service I am getting from Discovery Insure. Our vehicle was in a accident in Tembisa on the 15th December there was mob Justice at the accident scene and our driver was fearing for his live and left the scene to protect his own life. Metro police just ignored us and wanted bribes which we refused to pay. Discovery didn't even had the right info on where the vehicle was towed to. The call centre told us the car was towed to Renew it Bedfordview but it wasn't there.The appointed assessor couldn't even find the vehicle for more than 3 weeks I had to go look for it myself when we returned from holiday 5 Jan and I found it within 30min. The assessor was changed on the claim and the new assessor was even worse. It is more than a month later and we just have no communication. Our calls and WhatsApp messages gets ignored. She has a very bad attitude and makes assumptions and makes up stories. We pay more than R6000 monthly on our vehicles with Discovery and then we get treated like this. I will never recommend Discovery to anyone and will cancel all my policies with them.
