NK
Nadia K
1 reviews | Active since Oct 2020
07 Dec 2021, 10:36
WORST INSURANCE EVER!!!!
I have submitted a claim yesterday before 7am on Discovery app due to a storm crisis we had Saturday (when I phoned Saturday evening - there was no help) stick it out and call in office hours. I phoned this morning at 08:45 as there was still NO update on the app re my claim. Asked for someone to please call me back in an hour to speak to me to accommodate me as client - still no response. WHAT IS DISCOVERY ABOUT???
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Replies (3)NK
Nadia K's updateReviewer Update
07 Dec 2021, 10:40claim nr *** to be more specific.
NK
Nadia K's update07 Dec 2021, 10:40
Reviewer Update
claim nr *** to be more specific.
NK
Nadia K's updateReviewer Update
14 Dec 2021, 21:32And yet.... poor client service. I have in fact no more words.
NK
Nadia K's update14 Dec 2021, 21:32
Reviewer Update
And yet.... poor client service. I have in fact no more words.
NK
Nadia K's updateReviewer Update
15 Dec 2021, 09:55Still no contact from Discovery after request to be contacted yesterday at 08:46. Spome to Solly. More than 24hours. How is this for service? Come on!
NK
Nadia K's update15 Dec 2021, 09:55
Reviewer Update
Still no contact from Discovery after request to be contacted yesterday at 08:46. Spome to Solly. More than 24hours. How is this for service? Come on!