Worst insurance cover! Don't trust them!

This is the worst insurer ever. When you submit a claim, they firstly take very long to respond and when they do, it is reject the claim stating that it was not specified and therefore, is not covered. My son accidentally spilt water onto his laptop and submitted a claim to Discovery. I did not get any response from them so tried calling the number indicated on their email. The 1st 2 times, there was no rwsponse. I eventually reached the person late in the afternoon to find that she requested the claim to be reallocated as she only deals with motor claims. I then get a call today from another consultant indicating that the laptop is not specified and therefore, not covered. I told her that the consultant who I dealt with when I took the policy indicated that all the contents were covered and did not need to be specified. This fell on deaf ears as they had already decided not to settle the claim. Will definitely not be taking any insurance poli y with them.