NR
Nolan R
1 reviews | Active since Aug 2010
11 Jan 2023, 11:39
Worst Insurance company
This is the most appalling customer service I've ever experienced.
Logged a claim on 29 December 2022 and was told that *** is handling my claim and will be in contact with me.
I have sent 6 emails to date and haven't received a response via email or telephone, only received automated notifications.
Now today I received a message they will give me a Makro or Takealot voucher, this is unacceptable.
I've been with them for 10 years and so shocked by their disgraceful service
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Nolan R's updateReviewer Update
11 Jan 2023, 14:39Bianca is not responding to my emails nor are you responding, please get this person to respond to my email , I'm waiting!
I purchased a replacment tablet from Incredible Connection for R6999 on 2 January 2023. I not want a voucher because i cannot get replacement from these suppliers. Why can you not pay me the money in my account, I needed tablet replament urgently hence bought replacment.
Samsung tablet is specialized electronics and store voucher are incorrect supplier and this unfair practice.
I'm waiting repaonse to my email!
I purchased a replacment tablet from Incredible Connection for R6999 on 2 January 2023. I not want a voucher because i cannot get replacement from these suppliers. Why can you not pay me the money in my account, I needed tablet replament urgently hence bought replacment.
Samsung tablet is specialized electronics and store voucher are incorrect supplier and this unfair practice.
I'm waiting repaonse to my email!
NR
Nolan R's update11 Jan 2023, 14:39
Reviewer Update
Bianca is not responding to my emails nor are you responding, please get this person to respond to my email , I'm waiting!
I purchased a replacment tablet from Incredible Connection for R6999 on 2 January 2023. I not want a voucher because i cannot get replacement from these suppliers. Why can you not pay me the money in my account, I needed tablet replament urgently hence bought replacment.
Samsung tablet is specialized electronics and store voucher are incorrect supplier and this unfair practice.
I'm waiting repaonse to my email!
I purchased a replacment tablet from Incredible Connection for R6999 on 2 January 2023. I not want a voucher because i cannot get replacement from these suppliers. Why can you not pay me the money in my account, I needed tablet replament urgently hence bought replacment.
Samsung tablet is specialized electronics and store voucher are incorrect supplier and this unfair practice.
I'm waiting repaonse to my email!
