1 reviews | Active since Nov 2016
Worst insurance company by far
I have been insured with discovery now for almost a year. To day I have had no claims.
I took my car in for its first service st the dealership,while it was there, they called me to alert me of a chip on my windscreen and offered to inject it to prevent it cracking. I told them not to, I would report it to my insurance. Which I did, they appointed a contractor to come to house who said they can't see a chip. Which was very visible even to me. They did not do anything and left.
Now this windscreen has cracked!!!
Had this windscreen been injected, this crack could have been avoided.
I called discovery yesterday to alert them of this and to complain. I was merely told to pay the excess fee and register another claim if I wanted to be helped.
Thank you for taking my call.
As discussed we will lodge a claim for the windscreen, to allow the service provider to assess the damage on the windscreen and the relation to initial chip.
We apologise for the inconvenience.
Regards,
Sakhe
Discovery Inure
Thank you for taking my call.
As discussed we will lodge a claim for the windscreen, to allow the service provider to assess the damage on the windscreen and the relation to initial chip.
We apologise for the inconvenience.
Regards,
Sakhe
Discovery Inure