1 reviews | Active since May 2011

23 Dec 2016, 14:25

Worst Insurance

<p>I previously reviewed Discovery Insure and gave them an excellent review. It's been nearly month and my claim has not been sorted out. I've made 10-15 calls during this time and get told it will be sorted only for nothing to happen. After waiting 10mins or more on the call waiting service, not always greeted with friendly service often rude. We email our claim authoriser and she never responds. Will definitely be moving insurance, Discovery you are not worth it. </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply23 Dec 2016, 15:32
Official

Thank you for the time afforded and we apologise for the frustrations experienced with the handling of your claim which we can confirm it has not been to the set standard for our Planholders.

Regards,
Sekgobola
Discovery Insure