LP
Letitia P

1 reviews | Active since Aug 2022

15 Aug 2022, 10:34

Worst experience ever.

Worst experience of my life. My car was ****** and the emergency response was brilliant but everything after that - a disaster! No feedback. No service. the claim is still not complete - it has been almost 60 days. When you call the contact center, you are kept on the line for very long, and the call is dropped. When you are lucky enough to speak to someone, promises of updates and callbacks are made. Nothing is done. Emails are ignored. When the service providers don't stick to their deadlines, you are charged and Discovery just pulls up their shoulders. The trauma of dealing with Discovery is worse that than the trauma of the car being ******.

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