KH
Kevin H
1 reviews | Active since Jul 2015
05 Aug 2015, 11:14
Worst Customer Service
Hi There,<br> <br> Discovery Insure has been a nightmare. They do what they can to drag out a claim for as long as possible. It is coming up to 3 months now and nothing has been sorted. There is no sense of ownership or urgency to get the matter resolved. They don't provide any information and only once one set of docs have been set in do they request more docs. They use template emails that they are too lazy to even customize along with poor attitude makes them very unfriendly.<br> <br> This matter could have been resolved within a month tops. Not happy with Discovery Insure.
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Replies (1)Discovery Insure's replyOfficial
05 Aug 2015, 11:43Hello biobot,
We apologize for letting you down, we'd like to make things right.
We're following up with Leandra and we'll get back to you today.
Regards
Thabani
We apologize for letting you down, we'd like to make things right.
We're following up with Leandra and we'll get back to you today.
Regards
Thabani
Discovery Insure's reply05 Aug 2015, 11:43
Official
Hello biobot,
We apologize for letting you down, we'd like to make things right.
We're following up with Leandra and we'll get back to you today.
Regards
Thabani
We apologize for letting you down, we'd like to make things right.
We're following up with Leandra and we'll get back to you today.
Regards
Thabani
