1 reviews | Active since May 2017
Worst Communication and Service from Claim Assesor
The non-response, continuous run around for the past 2 weeks its really a poor reflection on a an Insurer with such a great reputation. I've been given the run around for the past 2 weeks and 3 days from inception , my car was taken to a yard which was what I was told for 1.5 weeks, then an assessor sent out for the remaining days and to date Itumeleng Letsapa has not made contact with me, instead I get extremely confusing emails saying the same thing "an assessor has gone out". Is this really how clients are treated? After paying for a service to be taken care of this is the service that is delivered? Im really disappointed in this and all I require is an update!!!!!!!!!!!!!!!!!!! Claim **********
Thank you for taking my call.
As discussed, we are currently investigating your concerns and feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure
Thank you for taking my call.
As discussed, we are currently investigating your concerns and feedback will be provided directly to you.
Regards
Preveshen
Discovery Insure