Worst claim service ever!
<p>Discovery Insure approached me earlier this year and asked me to join at a lower premium. I thought this was a good deal since I drive an old car (2010). I also thought Discovery was a good, reliable brand - having used their other products.</p> <p> </p> <p>In July I had an accident. The Claims process was appalling. Despite giving them all the claim info, it took a whole month and several phone calls, emails and escalations - to get my car authorised and admitted for repairs.</p> <p> </p> <p>A month later, their approved repaired called me to come and collect the car. Only half the damages were repaired. The half that was repaired was also shoddily done. To-day I'm still driving around in my half-repaired car. No amount of querying is getting my car any closer to being fixed. And it wasn't even a big accident.</p> <p> </p> <p>Please do not trust Discovery Insure with your prized possessions. You will be so sorry when you have to claim!</p>
Dear Thozama
This is concerning to us, we'd like to resolve this matter.
We've sent you an email after our conversation this morning, please respond accordingly.
Regards
Thabani
Dear Thozama
This is concerning to us, we'd like to resolve this matter.
We've sent you an email after our conversation this morning, please respond accordingly.
Regards
Thabani
