WORSE SERVICE

my car was written off and the consultant provided to me never responds to emails or calls. my claim was logged in February 2022 the consultant failed to provide me with the procedure and as such i have to keep calling the call center to obtain updates after nagging Discovery sent me a link to check the progress (my claim has been on settlement for sometime). to date i have not received the funds despite calls and emails (everytime its a new issue...the last one being that i requested the funds to be paid into another account -which i did not do). since signing the AOL ,change of ownership my monthly installments have still been deducted. I am very disappointed despite being a loyal customer with discovery Car insurance and with the medical aid i have only had the worse experience.