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Sobusa N
1 reviews | Active since Apr 2024
09 Jul 2025, 16:39
Worse insurance
Worst experience refuse to answer follow ups , keeps ignoring me while I am left with a damaged car after claiming third party
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
09 Jul 2025, 16:55Hi Sobusa
We're truly sorry to hear about your experience and the frustration it has caused. This is not the level of service we aim to provide, and we sincerely apologize for the lack of communication and support following your third-party claim.
Please allow us the opportunity to assist in resolving this matter. We’ve escalated your concerns to the relevant team, and someone will be in touch with you, to provide an update and support you further.
Thank you for bringing this to our attention—we truly value your feedback and are committed to making it right.
Regards
Discovery Insure
We're truly sorry to hear about your experience and the frustration it has caused. This is not the level of service we aim to provide, and we sincerely apologize for the lack of communication and support following your third-party claim.
Please allow us the opportunity to assist in resolving this matter. We’ve escalated your concerns to the relevant team, and someone will be in touch with you, to provide an update and support you further.
Thank you for bringing this to our attention—we truly value your feedback and are committed to making it right.
Regards
Discovery Insure
Discovery Insure's reply09 Jul 2025, 16:55
Official
Hi Sobusa
We're truly sorry to hear about your experience and the frustration it has caused. This is not the level of service we aim to provide, and we sincerely apologize for the lack of communication and support following your third-party claim.
Please allow us the opportunity to assist in resolving this matter. We’ve escalated your concerns to the relevant team, and someone will be in touch with you, to provide an update and support you further.
Thank you for bringing this to our attention—we truly value your feedback and are committed to making it right.
Regards
Discovery Insure
We're truly sorry to hear about your experience and the frustration it has caused. This is not the level of service we aim to provide, and we sincerely apologize for the lack of communication and support following your third-party claim.
Please allow us the opportunity to assist in resolving this matter. We’ve escalated your concerns to the relevant team, and someone will be in touch with you, to provide an update and support you further.
Thank you for bringing this to our attention—we truly value your feedback and are committed to making it right.
Regards
Discovery Insure
SN
Sobusa N's updateReviewer Update
09 Jul 2025, 18:06You keep on saying this but the consultant that I was given to handle my case is just not helpful and refuses to reply to me I have sent several emails contacted your social media team and they assured me someone will contact me till today and they resorted to also ignoring me
SN
Sobusa N's update09 Jul 2025, 18:06
Reviewer Update
You keep on saying this but the consultant that I was given to handle my case is just not helpful and refuses to reply to me I have sent several emails contacted your social media team and they assured me someone will contact me till today and they resorted to also ignoring me