MR
MARILYN R

1 reviews | Active since Jan 2022

24 Jan 2022, 09:48

WONT PAY MY CLAIM , HAD MY VEHICLE STRIPED AT AUTION NATION AFTER REQUESTING FOR MY VEHICLE PAPERS

I WILL NOT RECOMMEND ANYMORE TO USE DISCOVERY , THEY KEEP REMOVING MY COMPLAINTS WITHOUT FEEDBACK AND ANSWERS AND SENT A EMAIL SAYING ITS THE SAME ISSUE , YES IT IS THE SAME BUT HAS BEING DONE ABOUT IT?

MY VEHICLE WAS SCRIPTED AT THE AUTION NATION USE TOOK IT TO. THE DAMAGES IS BEYOUND REPAIRS AND USE ARE REFUSING TO SETTLER MY CLAIM AFTER USE CONFIRMED ALL WAS IN ORDER .

BUT AS I HAVE SAID BEFORE I WILL NOT LEAVE THIS RESOLVED FAIRLY

HOW DO USE GET TO AT A POINT OF COLLECTING VEHICLE PAPERS YET I AM NOT COVERED ? AND A INCIDENT WHICH TOOK PLACE WITHIN MY GRACE PERIOD

PLEASE HAVE MY ISSUE RELOVED OR YOU WONT STOP HEARING FROM ME , NOW I WILL KEEP PROOF OF USE REMOVING MY CONTENT WITHOUT A SOLUTION TO THE MESS USE MADE,

0
Replies (2)
Discovery Insure
Discovery Insure's reply24 Jan 2022, 10:48
Official
Good Day Marilyn, 
 
Thank you for bringing this to our attention. We’ve escalated the matter to the claims team for urgent attention and will provide feedback as soon as received. 
 
 Regards,
Discovery Insure
MR
MARILYN R's update25 Jan 2022, 14:53
Reviewer Update
Good day

My issues are not being dealt with , I have called on numerous occasions requesting my rejection later it is 9 days later I still have not received it I would like to know what I am being rejected on , the adviser NELLY from specialist department told me they cant provide me with one this is becoming ridiculous and time consuming , we also have jobs cant be struggling like this with discovery and Dominic ASPECIALLY HE WOULD NOT BEING WORKING FOR CLIENTS !!!!