1 reviews | Active since Nov 2016
Will one ever get a top notch Insurance provider with excellent customer service?
<p>Company: Discovery Insure<br />Claims administrator:Tatum Colleen Van Staden<br />Contact number: ********** <br ********** <p> </p> <p>Very poor customer services received from Discovery Insurance Agent!</p> <p> </p> <p>Firstly your response to my emails lacks concern and notes a sense of don't care attitude regarding this case. Secondly you don't even seem to be apologetic in your short sighted response yesterday for delaying to respond to my request. Thirdly I am disappointed that it is taking this long to getting a more informed assessment regarding my claim.</p> <p> </p> <p>Claim No: ********** , Policy: ********** 239, Planholder: Ricardo Labans -MailRef# ********** 134#-</p>
Thank you for taking my call.
I apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
Your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
I will follow up on your claim and provide feedback during the course of the day.
Regards,
Sakhe
Discovery Insure
Thank you for taking my call.
I apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
Your complaint and feedback will give us the opportunity to remedy the problem and help to improve our service further.
I will follow up on your claim and provide feedback during the course of the day.
Regards,
Sakhe
Discovery Insure
Thank you kindly for responding to my complaint. I'm concerned that uplifting my vehicle from one place to another, might lead to unremoved valuables going missing in my vehicle.
I Trust you will be able to give proper feedback on this case and timeline for when this case will be resolved and to get an report to what will happen to my vehicle.
Thank you kindly for responding to my complaint. I'm concerned that uplifting my vehicle from one place to another, might lead to unremoved valuables going missing in my vehicle.
I Trust you will be able to give proper feedback on this case and timeline for when this case will be resolved and to get an report to what will happen to my vehicle.