Will not Join Discovery

The whole signing up took more than an hour! But i took it as i taught it would benefit me. As i have health and life at Discovery.

Someone called me on the 8th, we where suppose to do the 3 way call to cancel my current insurance - the line dropped and no one bothered to call me back the whole day, i called back but the line was too long for waiting.

The morning of the 9th i called and i was in line (you are caller nr1) for 30 minutes!?

I called at 10:00 again and the line is already at caller nr 12...

Why must i call you to finish this process ? This is unprofessional! And i am going to put a stop in this before it begins!

Having a bad experience since day one must be a sign...

Called to cancel on Wednesday 28th of April 2021, A for effort for Mathibedi Chueu from the Retentions department for trying to change my mind - but my mind has been made up as it took 20 days and still no one followed up since a call dropped...