Why bother? They don't need our business, Clearly!!

I am so disappointed with Discovery insure. I have been a client of theirs for 16 years, wanting to send them more business and they are not interested.

Since Wednesday last week, 20th January, I have sent two requests on their website to be called back (heard absolutely nothing back), two emails explaining that I am looking for building insurance (one useless reply and then nothing back on my return reply) and three calls from me to them, all of them disconnecting while speaking to an agent, and then nobody bothering to return my call.

In the end I went with Hollard for my building insurance. Chatting with my financial broker, he refuses to use discovery insure for short term insurance, because of this type of bad service. Very disappointing.