Whether it was the broker or discovery - I hated being told that any information I want is on the app

Whether it was the broker or discovery - I hated being told that any information I want is on the app. I want a hard copy of the documents. 2. Despite various complaints that your app was not working for tracking one of the cars - no one sorted it from discovery and was told that theft will be excluded 3. Despite me cancelling my policy, the premium (annual) still deducted. I am still awaiting my refund 4. Quite a mission to work with the insurance