PW
Philippa W

1 reviews | Active since Oct 2015

15 Sept 2016, 14:17

When bad things go Good!!

<p>I have a MVA in June this year and what started out as a very undesirable interaction with Discovery Insure was completely turned around by a wonderful, helpful and seemingly dedicated staff member. The service I recieved after the initial hiccup was so professional and personal, with constant follow ups and interim queries being dealt with quickly.</p> <p>Thanks for turning something so horrible into a great experience.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply15 Sept 2016, 15:37
Official

Dear Philippa

Thanks for taking a moment to provide us with some honest feedback on your encounter with us.

Your feedback helps us to maintain a high standard of service and provide an experience that is pleasant to our clients.

Serushin will be pleased to read your note.

Regards

Thabani

Best regards,