WHAT A *******! TIME TO MOVE TO A DECENT INSURANCE COMPANY

Vehicle written off 51 weeks (under 1 year so I am entitled to a replacement vehicle under the Classic Plan.

Discovery: a). Notwithstanding a phone call to "Maureen" settles with the bank, b) deducts an excess (I do not have an excess), does not engage the credit shortfall. (and all this without me signing an agreement of loss. To add insult to injury continues to debit my account for insurance premiums on a car that was written off on 2 April, 2022.