What a mess emergency service

Customer service is a mess. The left hand does not know what the right is doing . They are sending you from pillar to post ( from claims to emergencies vise versa.) . Thani, Thembani, Lerato, Thabiso , arrogant white person , know it all Thabiso and Lebohang . The client was not given the correct , address , did not know what claimable or not and I have already paid R500 excess he wanted his full R750 .

I have spent the whole Saturday and half Sunday on the phone . Arguing on what is covered or not . My family last took a bath on Friday.

Reported the emergency was reported at 11:00 but they will cane back to me today at 12:00

It is not the first time I get such a service from Discovery it seems this their standard . They always come with **** apologies every time you raise these matters .

I have lost my kettle, cleaning cost , celling , cabinets bottoms and my airtime.

Kaizer