BB
Bernice B
1 reviews | Active since Mar 2020
29 Jul 2020, 18:43
What a great response lead time!
We have recently switched over to Discovery Insure, as they were considered more affordable than our previous insurer.
Then, today I happened to have a minor collision with a vehicle, fortunately, no damages to both cars and both the party and I are in good health.
Here is the impressive part ,Moloko Mathabathe, contacted me by the speed of light, to make sure that I am okay, that my vehicle is drive-able & reminded me what to do next in the process. I received an SMS shortly afterward about a claim logged and who I can speak with regarding the claim.
Thank you for the peace of mind Discovery Insure & Moloko Mathabathe.
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Replies (1)Discovery Insure's replyOfficial
30 Jul 2020, 09:20Good day Bernice,
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Discovery Insure's reply30 Jul 2020, 09:20
Official
Good day Bernice,
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Regards
Discovery Insure
