1 reviews | Active since Oct 2016

04 Apr 2017, 12:39

What a disappointment!!!

<p>I am a very unhappy customer!</p> <p>The "rewards" proclaimed to be received on this insurance plan do not work! I have three cars and three drivers on the plan. </p> <p>However, only one driver can complete the actions required to earn points. When the other drivers complete the tasks, no points are added.</p> <p>This is the second month that I have not received any cash back. I am R1500 short on my budget because of that. And now I am stuck with this awful product, because I cannot afford to pay for the trackers that was installed in the three vehicles.</p> <p>I am very unhappy, and vow to discourage anybody that asks my advice to join Discovery Insure!!!</p> <p>You were very happy to waste my time, and convince me that this is a better product, but it is just a money ****. I am super sorry I ever joined!!!!!!!!!!!!!</p> <p>I wish I could just turn back the time to where I was before you convinced me to change to Discovery Insure!!!</p> <p> </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply04 Apr 2017, 13:58
Official

Thank you for taking my call.

As discussed please register the two other primary drivers on the Discovery website so that they may complete the exercises.

I will email the vitalitydrive document, please go through it as it gives a breakdown of how to earn vitalitydrive points.

You may also contact us on *** or send an email to vitalitydriveinfo@discovery.co.za for assistance.

I would like to once again apologise for the inconvenience incurred.

Regards,

Sakhe

Discovery Insure