RR
Reshmi R
1 reviews | Active since Dec 2014
23 Feb 2015, 13:12
WELL DONE SIFISO
I have a vehicle insurance policy with Discovery Insure. On 2 occasions, when I needed to claim, I had super service from a gentleman called Sifiso Khumalo.<br> <br> I had been given confirmation of 2 other people in his department who would handle my claim, however it had been a nightmare trying to get a hold of them. On both occasions, Sifiso helped me and never once said that I was not his assigned client.<br> <br> Yesterday as well, even though he had was in for a half day, he ensured that my courtesy vehicle was sorted out - I could not get a hold of the person assigned to my case.<br> <br> THANK YOU SIFISO. You have renewed my faith in service delivery by your company.<br>
Helpful (0)
Replies (1)0
Replies (1)Discovery Insure's replyOfficial
23 Feb 2015, 20:21Hello Reshred,
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
Discovery Insure's reply23 Feb 2015, 20:21
Official
Hello Reshred,
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
At Discovery Insure we place customer satisfaction at the center of every interaction so you can imagine how much we value positive feedback.
Thank you for taking the time to share your experience with us.
Kind Regards
Kesh Bassdhev
