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eric F

1 reviews | Active since Jun 2013

01 Jul 2025, 20:05

Well Done Makhotso More

I've been battling with Discovery Insure for nearly three weeks to resolve a simple issue that was affecting my credit score. Despite numerous promises of callbacks, nothing seemed to be getting done. But all of that changed when I spoke with Makhotso More. She was an absolute rockstar! I was irate, but she remained calm, composed, and professional, letting me vent my frustrations while she listened attentively. Not only did she keep her promise to call me back, but she also proactively updated me on the progress she was making. Her dedication and hard work paid off, and she resolved the issue within a day. Makhotso is an exceptional asset to Discovery Insure, and her outstanding work ethic and commitment to her job are truly deserving of recognition. She's a shining example of what it means to represent a company in a phenomenal way. Well done, Makhotso - you're brilliant!

0
Replies (1)
Discovery Insure
Discovery Insure's reply01 Jul 2025, 20:42
Official
Hi Eric 

Thank you for your feedback. We strive to provide the best possible service, and your satisfaction means a lot to us. Makhotso will be delighted to receive your compliment.

Regards
Discovery Insure