RW
Riana W
1 reviews | Active since Aug 2021
25 Aug 2021, 10:57
Well done Dionne Stevens on excellent client service
Recently I have experienced some bad service from a person at Discovery insure in the claims department but after phoning in I was privileged to speak to Dionne Stevens. Not only was she extremely friendly, she sorted out 3 of my issues in one short call. she was also very sympathetic when I described my bad ordeal with the other claims person. she restored my faith and trust in discovery insure. she should be giving training to other people in her division on how to treat customers and brokers fairly.
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Replies (1)Discovery Insure's replyOfficial
25 Aug 2021, 12:27Good day Riana W
We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.
Regards
Discovery Insure
We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.
Regards
Discovery Insure
Discovery Insure's reply25 Aug 2021, 12:27
Official
Good day Riana W
We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.
Regards
Discovery Insure
We really appreciate you taking the time to let us know you are happy with our service. It is compliments like yours that help us come to work with a smile and a positive attitude.
Regards
Discovery Insure
