We don't want your payment!

<p>I had a problem with my debit order, which should have run yesterday. I immediately contacted Discovery to advise them of the problem and to arrange to make a manual deposit into their account to ensure that my profile does not reflect any arrears or unpaids. I was told that I cannot pay, and that I must phone back in 5 days to request then to re-deposit. This is poor from my perspective, I am trying to ensure that I do not have to have any blemishes reflected against my profile, but I am told by the call centre agent that Discovery is "new" and so does not have a systen for me to pay them??? Very poor indeed from a company claiming to be market leaders.</p>