1 reviews | Active since Jan 2017
Waste of time
<p>I considered moving to Discovery Insure. I used the online function for them to call me back. I was very impressed with the initial response where a consultant phoned me back within 5 min. Unfortunatly i could not speak at the time and asked them to phone me back at a more suitable time [to which they agreed]. I never recieved a call again. I then used the cal back function again on their website - 4 times. No response.</p> <p> </p> <p>I phoned them. Speaking on the phone for an hour and 15 minutes to get a quote. I said I will discuss the premium with my wife and get back the next day. When i phoned again the premium was +-15 % higher than given the previous day because he [Dumisani] ommited to give some crucial information.</p> <p> </p> <p>Definitly a waste of time dealing with them.</p>
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We assure you that your complaint and feedback will give the opportunity to improve the service, we will take this matter up with the sales team.
Regards,
Sakhe
Discovery Insure
We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.
We assure you that your complaint and feedback will give the opportunity to improve the service, we will take this matter up with the sales team.
Regards,
Sakhe
Discovery Insure
