1 reviews | Active since Jul 2011
Want **** in your life ? Move to Discovery !
I requested that you cancel my insurance effective END OF FEB. You were so eager to show how useless you were that you cancelled it on the 10th of FEB which means that for almost 20 days, I had NO INSURANCE ! Between you and your broker I do not know who is to blame. Then I get told it takes 7 days to get my refund, It has been a MONTH and yet ZERO REFUND<br> <br> You advertise FREE CAR RENTAL. ********. I still ended up paying about R5000 for car rental and your useless pathetic incompetence has again shown with your agents \following up"<br> <br> You decided not to pay a claim based on your own pathetic decisions and not listening to reason when a client explains and then your CEO / CFO Danie Calitz does not even take the time to respond to an email<br> <br> You have shows thru and thru that you are a pathetic company that a person should stay away from. From ******* promises and advertising ******* that you cannot deliver"
Thanks for taking the time to comment and for letting us know what you think. We are sorry if your experience with us has left you feeling down and for any frustration you have experienced.
The refund in question has since been requested and funds should reflect into your account in the next 48- 72 working hours.
It has never been our intention to frustrate you in any way.
Kind Regards,
Tsholofelo
Discovery Insure
Thanks for taking the time to comment and for letting us know what you think. We are sorry if your experience with us has left you feeling down and for any frustration you have experienced.
The refund in question has since been requested and funds should reflect into your account in the next 48- 72 working hours.
It has never been our intention to frustrate you in any way.
Kind Regards,
Tsholofelo
Discovery Insure
