Walter Mogale (After Sales Services)

Earlier this week, I picked up a vehicle at a dealership, unfortunately for some reasons, the Insurance was provided with a wrong description of the car. Then I called the insurance trying to rectify the error. For some funny reasons, the Call Centre Agent said the description is not a smash of a train, I should therefore just abandon it and move on. As someone with experiences and having spoken to Walter Mogale in December, 2016 after there was a misunderstanding initially when I took the cover, I insisted on speaking to Walter to ascertain if what the Call Centre Agent is correct. Then Walter being a star person as he is, he took the issue upon himself to rectify the error.

To cut the long story short, Walter has assisted me twice on some major misunderstandings with the Sales Persons. As such, I believe Discovery should not let him go. I always feel comfortable speaking to him because he can explain the significance of policy clauses where one does not understand. Thank you WALTER a million time. Please keep up the same spirit. Don't be dismissive of me next time when I drop an email insisting to speak to you.