WAITING FOR INSURANCE PREMIUM FOR 3 DAYS

due to an administrative error that discovery made which ended lapsing my policy with them failing to notify me, send me communication of any sort to warn me of this have led to them offering to cancel and re issue my insurance. I agreed to this however the re issue came back way higher than what I had agreed to when I moved insurance companies to Discovery. Discovery gave me the impression i was covered, when I was never covered, I called discovery to change my risk address, i did this successfully and STILL was not told i am not covered. I have never missed a premium with my previous insurer, had no issues with customer service. I moved under false representation of good customer service, which has not been demonstrated. I have been waiting for 3 days without cover to get my premium back from Discovery, 3 days. still nothing. They are taking no responsibility of the poor administration and lack of customer service. I am left inconvenienced. They moved me from Alexander Forbes, now I am left wanting, without cover. Tossed back to the world where I have now have to go through the process of SEARCHING for cover. UNFAIR. This is not how you treat a customer. Fix my premium.