HG
HESTER G
1 reviews | Active since Mar 2016
28 Jan 2019, 09:31
Vrot meat
We were on holiday in Europe and due to bad weather in Pretoria , my daughter`s electricity tripped and the deepfreeze defrosted.Everything inside it is "vrot" and the deepfreeze has a terrible smell. Discovery says we must clean the deepfreeze. We all know that you cant get a deepfreeze clean and without a smell if everything inside went bad.
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Replies (2)
Discovery Insure's replyOfficial
28 Jan 2019, 10:33Good day Hester
Thank you for raising your concerns.
We have contacted the policy holder directly and the matter has been addressed.
Further communication will be provided directly to them.
Regards
Discovery Insure
Thank you for raising your concerns.
We have contacted the policy holder directly and the matter has been addressed.
Further communication will be provided directly to them.
Regards
Discovery Insure
Discovery Insure's reply28 Jan 2019, 10:33
Official
Good day Hester
Thank you for raising your concerns.
We have contacted the policy holder directly and the matter has been addressed.
Further communication will be provided directly to them.
Regards
Discovery Insure
Thank you for raising your concerns.
We have contacted the policy holder directly and the matter has been addressed.
Further communication will be provided directly to them.
Regards
Discovery Insure
HG
HESTER G's updateReviewer Update
28 Jan 2019, 12:01I am the payer of the policy and I spoke to the policy holder. The matter is definitely not resolved.
HG
HESTER G's update28 Jan 2019, 12:01
Reviewer Update
I am the payer of the policy and I spoke to the policy holder. The matter is definitely not resolved.