MK
Mohammed K
1 reviews | Active since Aug 2011
11 Oct 2018, 11:11
Vitality Open Failure
My Insure app does sporadically syncs with my Discovery app, mood dependent.
My goal also resets daily, so I lose all accumulated km's from the previous day.
It's pointless logging an issue on the website, as there is no feedback or reference number given. There is also no support on the app.
So far, Vitality Open has been a massive failure personally.
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Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
11 Oct 2018, 12:23Good day Mohammed
Your query has been recognised and the matter referred to our technical team for a speedy resolution.
Feedback will be provided directly to you.
Regards
Thami
Discovery Insure's reply11 Oct 2018, 12:23
Official
Good day Mohammed
Your query has been recognised and the matter referred to our technical team for a speedy resolution.
Feedback will be provided directly to you.
Regards
Thami
MK
Mohammed K's updateReviewer Update
17 Oct 2018, 12:19Still not resolved. Same issues still occurring.
1. Previous plays have not been allocated.
2. Vitality Open disappears as an option on the Discovery Corporate app. Log out and back in fixes this.
3. My KM's resets in the drive, which results in me not being able to meet goals. Check my drive app history to see KM's covered.
MK
Mohammed K's update17 Oct 2018, 12:19
Reviewer Update
Still not resolved. Same issues still occurring.
1. Previous plays have not been allocated.
2. Vitality Open disappears as an option on the Discovery Corporate app. Log out and back in fixes this.
3. My KM's resets in the drive, which results in me not being able to meet goals. Check my drive app history to see KM's covered.