Vitality Drive Sucks

I was happy with Discovery Insure until about 1.5 months ago when some of my trips started being recorded as “uncovered trips”. I used to get 50-60 points a day and be on purple vitality drive. All of a sudden huge points deducted every time I drive for “uncovered trips”. I could not get any plausible answers phoning discovery other than we are working on it. In the meantime I lose out on many points for a tech glitch. Deducting 30-60 points for an uncovered trip is more than the real bad drivers out there lose for braking hard etc. I’m at the point of wanting to switch. Don’t get vitality drive or the silly mulfunctioning sensor the install - it’s useless. Bad service and bad that your service centre cannot resolve the matter. Clearly customer satisfaction or loyalty means nothing.