AN
Andisani N

1 reviews | Active since Jun 2015

10 Jun 2019, 15:45

Vitality Drive... SMH

After 3 months of back and forward mails, calls and the same issues I've given up on Discovery's issue resolution.

Firstly, they are unable to sort out an issue as simple as receiving a mail and manually capturing fuel slips that their system somehow missed. After 3 months of slips they tell me they can't take one mail with all of them and I have to send them 1 by 1. The nerve to even suggest something like that to a paying customer. Second part is after all the fuss about their vitality drive, they are unable to sync mine with my phone due to being the regular driver on more than 1 policy...

At this point I've given up...

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