DK
Denver K

1 reviews | Active since Mar 2012

16 Sept 2015, 16:53

Vitality Drive reward payment

So for 3 months Discovery has not paid out my drive rewards, been trying to resolve this for 2 months almost. Still no money, wonder what will happen if I dont pay my insurance and medical for 3 months?? <br> <br> Ive **** to by manager in the call centre, promised call backs that never happened. Wasted many hours of my time and money to contact YOU, without you contacted me back!!<br> <br> If this is not resolved by end of this week, legal action must be considered,<br> <br> And I want someone with authority to contact me!! This has escalated to massive matter at this point, and call center manager wont be able to assist me.<br> <br> Regards,

0
Replies (1)
Discovery Insure
Discovery Insure's reply16 Sept 2015, 17:15
Official
Hello Denverk,

We sincerely apologise for the delay in processing your fuel rewards.
We have initiated an investigation into the matter and will contact you during the course of tomorrow with feedback.

Kind Regards
Kesh Bassdhev