Vitality Drive Exploitation

There are multiple "bugs" in the insure drive app. I say "bug" in quotation marks because it's a convenient way for Discovery to benefit from it. 1) The app has a bug in persisting any changes made to a trip. For example, when changing the trip type to passenger. We are being deducted a lot of points because of this. I regularly drive my wife's car when she is in the car as the passenger, then the app picks up cellphone usage from her phone. We have tried changing the trip type on her phone (android) and my phone (iphone) with no impact. I have logged it as a bug but received a response that did not fix the issue. As this has financial impact, I consider it a serious issue. 2) The "query" screen gives an "Internal server error" when attempting to submit a query. Again a convenient way for Discovery to dodge any complaints. Maybe this is a legitimate error, maybe not. But together with issue 1) I smell serious *****ulent behaviour.